Refund and Cancellation Policy

We are most appreciative of the financial donation that you give to Chetana Conscience of Women. With the addition of the ability to make a donation using your credit or debit card, we realize the wisdom of having a policy in place regarding refunds.

We accept your donation on a “no refunds” basis.

We understand that there may be an occasion where, while making a donation using a credit or debit card, a mistake can occur. For example, if the submit button is accidentally hit twice and a double donation is made; or if an incorrect amount is entered and a donation is made in an amount that you did not intend.

In regard to event registration, refunds are only issued in the case of cancelled events.

It is our policy to provide a refund when a mistake has occurred during the process of making the donation. You must request a refund within 10 days of making your donation via credit or debit card by sending a written request for a refund of making the donation to Chetana Conscience of Women official address or email chetana4delhi@gmail.com along with-

  1. Proof of the deduction of the donation amount.
  2. In cases where the donation receipt has already been issued to the donor, the donor will have to return the original receipt to us at our office addresses.
  3. If the tax exemption certificate is already issued, then we are sorry but we will not be able to refund the donation. However, in case of a valid refund request due to any error on Chetana’s part, then we will refund the donation and bear the costs of the same.
  4. International donations will need a minimum 15 days for the refund process.